The Battlefield, Chp 1

If it wasn't hotel management, i wud find myself either in the designing field or in mass com. Howeva, in the hospitality industry, character n attitude are very essential. Not entirely brain, nor brawn, but people skills and some charisma.
So yes people skills : being friendly, co-operative, and all those lil positive skills. All happily working together. Well think again, i believe i had picked the most fun n interesting course after all. y? found out in Chp. 2